Shipping policy
Below is the average delivery time for all our packages:
- Once an order is placed, we need 1 - 3 working days to process the order. During the week it takes one working day, but if you order on a Friday evening or on the weekend, it may take a little longer.
- Once your order is processed, it will be shipped and delivery takes 8 - 12 working days on average.
We strive to make the ordering and delivery process as easy as possible for our customers. However, if you have any questions or comments, please do not hesitate to contact our customer service team. Below, we explain how your order will be processed and delivered.
Placing an order
The ordering process at veneca-london.com is as simple as can be. First, you need to go to the product page and add the desired product to your shopping cart. To do this, click on the black "Add to cart" button.
Here, it is important to check that you have selected the right variants. If everything is OK, click the "Proceed to checkout" box. On the information page, enter the correct address details. Make sure all the information is correct. When this information is entered correctly, you can click the "Continue to submit" button.
On the "Shipping" page, you will have the opportunity to check the address details you have entered. It should also be noted that every shipment is sent completely free of charge. As a token of our appreciation for our customers, we always pay the shipping and delivery costs. You can now proceed by clicking on the "Proceed to payment" box.
Among the payment options, you have a choice of different payment methods.At
veneca-amsterdam.com, all payment options are SSL-encrypted, which means you can always rely on a secure payment environment.
- Credit card (AMEX, Mastercard, Maestro, Visa)
- Paypal account
- EPS
- Immediately
Once you have selected the right payment method, click on the
"Complete order"boxand you will be redirected to your chosen payment method. Follow the instructions on this page to complete your order. In the unlikely event that you have problems with your order, you can always contact us.
Shipping costs
We pay the shipping costs for every order. All our products are shipped 100% free of charge. There is also no minimum order quantity required.
Shipping your order
Have you found the perfect look or accessory on our website? Then of course you want to enjoy it as soon as possible! That is why we make sure your order is processed and shipped as soon as possible.
To ensure that we can charge fair prices for our products, we have chosen to collect parcels in large quantities and ship them all at once once once we reach our minimum quantity. We hope for your understanding and willingness to help us create a better and healthier world.
Please note: Like many other online shops, we are very busy and delays may occur. Please take this into account.
Please contact us by email to ensure your order is dispatched today. Our service team will be happy to advise you on the right solution.